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Pre-Call Preparation

how preparation and the right mindset are crucial to effective outreach. the importance of tracking leads, avoiding over-researching prospects, having a clear agenda, and maintaining a calm and focus

Pre-Call Checklist Reason

  • Helps you make neutral & Intention of calling

  • Tracking is important

  • Keep your toolkit ready like spreedsheet, CRM, Meeting scheduling software

  • Don't overresearch

  • Know what you have to say before your dial have an agenda

  • Be clear about outcome:

    • Getting an meeting

    • Request a callback

    • Get an reference

    • Sending a proposal

Pre-Call Checklist

  1. Tracking and Tools: ○ Open your Google Sheet to actively track your calls. ○ Use a specialized tool like Begin to schedule and track meetings only after they are confirmed.

  2. Research Limitations: ○ Spend no more than 3-5 minutes researching each prospect's LinkedIn profile and company information to avoid over-preparation.

  3. Call Objectives: ○ Be clear about the outcomes you want from each call, which can include: ■ Scheduling a meeting. ■ Requesting a callback. ■ Asking for a reference. ■ Building a connection for future interactions.

  4. Mental and Physical Preparation: ○ Engage in activities that help center your mind, like deep breathing or a quick meditation to reduce anxiety. ○ Ensure your calling environment is organized and free from distractions.

  5. Communication Preparation: ○ Prepare your pitch and know exactly what to say before you start calling to avoid winging it during the conversation. ○ Have scripts or key points ready, along with responses to common objections or questions about your services.

  6. Review and Rehearse: ○ Briefly review key details about the prospect to personalize the call. ○ Rehearse your opening line and pitch to ensure clarity and confidence during the call.

Additional Recommendations

  • Maintain a balanced approach during calls, avoiding overexcitement or desperation, as it can negatively influence the interaction.

  • Keep a list of key insights or questions handy to guide the conversation towards your call objectives effectively.

EXTRA: Bigin CRM

  • Simple, powerfull & straight CRM

  • Can create Company, Contact person, Task, Event, Notes basically anything and everything you need

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